Sunday 27 May 2018

How the House Group communicates

The house group has a number of means of communication:

This Blog: Although not governed by the house group committee the blog may be the most useful communication channel.  All the important news turns up on the blog and the history is always available.  e.g. remember the flood of July 2013, or the 85% overspend on maintenance in 2015?

Notice Boards:  At the other end of the technology spectrum are the 4 house group notice boards (beside lift 64 L02 (the Waitrose end lift), lift 63 L03, lift 62 L03 and lift 61 L02) carry general information about the house group including the minutes of the last AGM and a link to the blog.  There are notice boards in the lifts too which can be used for important current news, but note that not all notices which appear there are from the house group.

Email Broadcast:  The BEO runs an email broadcast system, mostly used for the BEO weekly news.  House groups can ask the BEO to use the broadcast system for important messages, but these will only reach people who have subscribed to the broadcast system.

Post:  The BEO has contact details for all residents and long leaseholders, whereas the house group only has contact details for house group members.   If the house group wishes to send to all residents and long leaseholders the BEO will prepare and send out paper letters, but this is an expensive option and so is used rarely.

Direct Email:  The house group membership system uses personal email addresses to manage the membership of the house group.  These email addresses are only used for membership management matters, not for general news or communication.  For example the system sends out annual membership reminders, and, with the recent introduction or GDPR, the email addresses were used to let members (and recently expired members) know about the house group data protection policy.

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