If you have received service charge invoices which make no sense the BEO would like to explain why this happened:
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Duplicate Invoices - Apologies and
Explanation
Some residents may also have received duplicate copy invoices covering the period dated 28 May 2021 through to 29 September 2021. Our invoices are now fully automated and are despatched by an external printing company which would explain why you may have received copies on different days. The financial information contained in these copies are correct.
Measures have been put in place to prevent this from happening again, this is regrettable. Please accept our apologies for the inconvenience caused.
A refund, if needed can be processed or alternatively carried forward to the December 2021 quarter which will be produced next week.
Please direct any enquiries to Chbincome@cityoflondon.gov.uk
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