The charter of the BEO

I asked the BEO for their founding document and charter.  I wanted to see what goals the BEO was established to meet.  The BEO sent me their SLA (which you can see here) and a  "mission statement" which follows:

The aim of the Barbican Estate Office is to maintain the Barbican Estate as a prestigious residential district within the City of London through effective management and efficient service delivery.  

The Barbican Estate Office and its services to residents  

All services to residents are delivered through a dedicated management organisation, the Barbican Estate Office (BEO), which has a dual role - as client for the commissioning of services and as first point of contact for residents for the services it provides and for customer care. The Barbican Residential Committee (BRC) is the Committee of the City of London Corporation that determines policy on the Barbican Estate. The Residents' Consultation Committee (RCC) with representatives from both the City of London (CoL) and the residents is the main formal channel of communication between the landlord and residents. Residents of the Barbican Estate who are represented are either long lessees or tenants who rent their property from the CoL on a short term basis. 

The BEO is a division of the Community & Children's Services Department of the CoL. It is assisted in the delivery of services by the Technical Services Division (TSD), the Department of Open Spaces and by other departments of the CoL with whom internal service level agreements (SLAs) apply.  Services are delivered by directly employed staff and by specialist contractors employed in conformity with the CoL's procurement regulations. The services are covered by SLAs and are charged for in accordance with statute and terms set out in the lease for each property. 

 The five service areas are:
§  Customer Care, Supervision and Management
§  Estate Management
§  Property Maintenance
§  Major Works
§  Open Spaces