From the BEO:
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Thames Water stated that works were in place to repair a leak, however it was more complicated repair than originally thought, as the leak was sourced in a totally different place to where the visible water was coming up. The repair was done on the 24 Nov, and Thames Water had to wait for the reinstated ground to settle before it could be opened again. Reinstatement can take a few days until it's safe to reopen a road.
Unfortunately, notices from Thames Water tend only to be given if there's a planned supply interruption, hence why there was no information.
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